If you would like to set-up a direct account on Mouldings.com please complete the below form or contact the below sales person in your territory. They can help with quotes, and help you obtain samples. They can also help you establish an online Trade account so you will be able to place orders 24/7, 365 days a year.
1/4″ Double Bead Tambour – Thin - Usually Ships in 7-10 Business Days
Ordered 3 pieces 2x8of the tambour profile. They accidentally send 2x4 pieces. They rectified quickly and got me the correct parts. It's beautiful. Thanks!
1/4″ Double Bead Tambour – Thin - Usually Ships in 7-10 Business Days
The solid wood Tambour panels made from this material are easy to install and can be used to create various designs. Its flexible backing allows the panels to bend and conform to various curves, creating a seamless layout. Before starting your project, ensure that the material is stretched to a minimum of 48 hours before painting or staining.
- Panels are typically glued onto a solid substrate with a standard paneling/construction adhesive. Thicker profiles should be worn with finishing nails or braced until the glue cures.
- Natural color and grain variation add to the depth and texture of the Tambour.
- Approximate 1/4” bead width, 3/4" slat width, and 3/8" thickness. The flexible backing allows Tambour to bend around curves and corners for a seamless design.
- Finely crafted in the USA from North American Hardwoods. Sanded, ready to finish with stain or paint. Before FINISHING, the material must be stretched and acclimated for a minimum of 48 hours.
- Request Sample: Choose the options below to request a sample of that configuration.
- Country of Origin: USA
Download All CAD Files
Specified Lengths Policy
SPECIFIED-LENGTHS POLICY FOR MON REALE®, ORNAMENTALLY EMBOSSED & TRADITIONAL MOULDINGS
Our mouldings are produced from lumber that is 65% 12'-16' lengths, allowing us to produce stock mouldings in long lengths (overall 3'-16'). There is an upcharge for specified lengths. The customer also pays for additional footage (overpull) needed to pull specified lengths. Upcharges by category are shown below. It is not our policy to run specified lengths on stock items when there is standing inventory. Customer will be notified if a specified length cannot be pulled from in-stock mouldings, per the policy, so that they can match their orders to current available lengths.
Specifying 15' & 16' Lengths
Because 15' - 16' lengths are considered premium, there is a 30% upcharge. These will be keyed in under a separate line item. Specified lengths are subject to that length being available in current inventory. We do not set up and run specified lengths when we have standing inventory. Processing specified-length orders requires opening bundles to pull those lengths. If lengths are not available, we pull the longer lengths required to fill the order. The moulding is then tallied and bundled for shipping. The extra moulding that has been pulled has to be retallied, bundled and restocked. This is a time-consuming process. Our standard 30% upcharge is enough to cover the labor to reasonably pull the desired lengths, not to cover the additional footage needed to get the order. A reasonable attempt will be made to pull the order to desired lengths, but overages of an additional 10-20% may occur. If extra footage exceeds 20%, we will call for approval.
This industry-standard policy will allow customers to correctly receive the stock that is pulled to meet their orders. All mouldings tallied to the nearest foot. For example, if the actual length is 11'5", the tallied length is 11'. If the actual length is 11'7", the tallied length is 12'. If the actual length is 11'6", the tallied length is 11'.
Specified lengths on FedEx orders are subject to an up-charge of 20% plus additional LF needed to pull the order. Many orders with FedEx piece counts are exceeding the cost to ship LTL (LTL: Less than Truck Load, TL: Truck Load). To FedEx, five bundles can be the same as a $100 LTL charge. Many of the truck lines we use to ship LTL have shipping schedules within a day of regular FedEx ground.
Orders accepted online are for random length pulls. Lengths will be 8’ and under for FedEx. 9-16’ random lengths may be used on LTL shipments.
If your job demands a specified length order, please contact Custom Support at email@example.com or at 1-866-687-8746 to discuss your needs. Specified length orders are subject to the upcharges below:
Finium Frequently Asked Questions
Can I install FriendlyWall® anywhere?
No, anywhere inside a building, but away from any risk of splashing water or a strong source of heat. Installation guidelines and our warranty both indicate that this product reacts like any hardwood floor and requires an ideal ambient humidity level, ideally between 35% and 55%.
Where can I install FriendlyWall® ?
There are many options open to you: to draw attention to a wall in the living room, dining room or entrance hall; to define a space or divide a large room into smaller sections; to enhance the far wall in an alcove, library or wall leading to an upper floor; to act as a backdrop for the bed in a bedroom; or to decorate the base of a piece of furniture or partition wall.
Can I install FriendlyWall® in a bathroom?
Yes, in most cases when it is located away from the risk of splashing water.
Can I use FriendlyWall® on a ceiling?
Yes, it has been installed on ceilings with spectacular results. However, you need to vigorously shake the panel prior to install to ensure all moldings are securely glued in place.
What is construction glue or PL glue?
PL Glue is 100% polyurethane. It is used to glue pre-finished or unfinished panels, agglomerate, drywall, moldings, etc. to any dry wall or other material. As a rule, it takes three 295-ml tubes for a surface of 100 square feet (9,5 m2). This glue is applied with a caulking gun. If you use a caulking gun with an opening of 3/8 inch in diameter, multiply the estimated number of cartridges by 2.
Can I simply nail the panel in place without gluing it?
No. The glue is important to ensure complete and even bonding of the panel to the wall. The nails serve to position the panel until the glue sets. The Finium warranty is valid only when the panel is installed with this combination of glue and nails. If the panel is only nailed to transversal braces, for example, the entire surface of the panel is not supported and it may warp. Our warranty will apply only if the panel is glued and nailed to the wall.
Can I simply glue the panel without nailing it?
No, however, some clients have chosen to install FriendlyWall® directly on cement walls using only glue. However, humidity levels of cement walls have contributed to panels swelling later on. If the surface to be covered is dry and shows little sign of humidity, the use of glue without nails is possible. However, we recommend the use of fast-bonding glue and wedges at the bottom of the first row of panels to prevent that row from sliding before the glue is completely set. In this case, the warranty will not apply.
Can I cut the panels with a jigsaw?
No, this is a bad idea. The panels will chip. However, you must use a jigsaw to cut inside the panel to add an electrical outlet frame or an air vent, for example.
Can I install FriendlyWall® on unpainted or jointed drywall?
Can anybody install FriendlyWall®?
Yes, with proper tools and a handy partner. Installation guidelines and videos available on the website provide a quick review of the tools and techniques required to install FriendlyWall®. Technical drawings are also available to illustrate how to install moldings, frame an electrical outlet and finish a corner.
How long will it take to install an 8 by 10 foot wall with no door or window trim?
Around two hours, with the proper tools and a good partner!
Can I install FriendlyWall® without moldings?
Yes, but the result may lack that finishing touch. Contour molding is designed to mask unsightly cuts and uneven walls or ceilings.
How do I finish a corner?
We recommend the use of two contour moldings, each abutting the other at the junction of the two walls to cover. Our website presents technical drawings explaining how to finish a corner.
Do you offer a molding that can cover the corners of two surfaces?
No, only the use of two pieces of contour molding allows the connection of two decorative surfaces mounted at 90°angles.
What happens if small pieces of wood detach from the panel?
Simply glue them back in place. A lamination may become unglued following rough shipping or a blow. Use regular carpenter glue or the 100% polyurethane glue used to install the panels on the wall.
Does a touch-up kit exist to repair scratches?
A touch-up kit is available for all FriendlyWall® references of the four collections. Sold in different formats depending on the collections 1) for natural panels of walnut, a single touch-up applicator with varnish only; for stained products, a dual-action valve marker containing stain and varnish, for oiled products, a dual-action valve marker containing stain and oil.
Can I use FriendlyWall® near a major source of heat, such as a fireplace mantel?
This product is flammable and its use near a major source of heat (such as a gas fireplace, solid burning appliance, slow burning stove) is not recommended. Please check the latest construction regulations or the fire department nearest you. In most cases, the use of decorative wood walls is forbidden near these heating sources. If no information is available, please consult the Canadian CSA-B365 Installation code for solid fuel-burning appliances or the norm for gas installation CAN/CGA-B149 in Canada and its equivalent for the USA, the National Fuel Gas Code, ANSI Z223.1
Is FriendlyWall® water resistant?
Our finish is quite resistant (against scratches, abrasion, household chemical stains). The 3D aspect of our two Great Classics and Jazz collections is great as a backsplash in kitchens and bathrooms. However, their uneven surfaces may make cleaning grease or water splashes from sinks more challenging. Finium uses a very resistant UV varnish and there is no need to add any other protection over our finish. This finish is not available on the market. This said, we have certain reservations regarding the use of FriendlyWall® in areas where water splashes are frequent. Water infiltration can affect the wood under the varnish. Special notice: please refer to the FriendlyWall® installation guidelines. A stable environment between 35% to 55% relative humidity is ideal for best results. Our last two collection Oilé and Ecolo must avoid completely any risk of water splashing.
Can FriendlyWall® be used as a contour of a gas fireplace?
Non, it is not a good idea, because the heat of the fire can alter the wood or cause premature drying or cracks. FriendlyWall® behaves just like any hardwood floor, requiring a constant level of ambient humidity. Always refer to the recommended materials suggested for the immediate surface near the heat source. Once this safety perimeter is determined, you can always use FriendlyWall® to cover the rest of the wall.
This product is flammable and its use near a major heat source (such as a gas fireplace, solid burning appliance, slow burning stove) is not recommended. Please check the latest construction regulations or the fire department nearest you. In most cases, the use of decorative wood walls is forbidden near these heating sources. If no available information, please consult the Canadian CSA-B365 Installation code for solid fuel-burning appliances or the norm for gas installation CAN/CGA-B149 in Canada and its equivalent for the USA, the National Fuel Gas Code, ANSI Z223.1
How do I clean FriendlyWall®?
Very simply, with a dry or slightly damp cloth. Finium UV varnish and oil are both very resistant and makes maintenance easy, with no need for special cleaning or treatment. Regular dusting will remove any dust. You must remember however that both Oilé and Écolo collections panels must avoid risk of water splashing.
Decorators Supply Frequently Asked Questions
Installation of Ceiling Medallions
Some ceiling medallions have holes precasted in them for access to electrical boxes and some do not. To use medallions without precast holes, a 3 1/2" - 4" hole needs to be drilled in the center using either a hole cutting drill bit or an electric saber saw. This can be done at the factory prior to shipping for a small fee. Your fixture will have a cup or canopy which will fit completely over the hole.
On ceilings with drywall construction, the medallions can be fastened in place using drywall screws into the ceiling joist above or toggle bolts may be used if joist locations are not convenient. If properly fastened with four screws, the use of adhesive is not necessary. For concrete ceilings, the use of anchors along with construction adhesive is recommended. The best location for drilling the medallions are those areas where the medallion is thick enough to countersink the screw heads and where the face detail is rather plain and easy to patch.
Pointing and Patching
The mounted medallion will first need to be caulked around its perimeter with a good quality paintable caulk. The screw holes will then need to be filled with a premixed, non- shrinking spackle. The careful use of a damp paintbrush over the surface of the drying spackle will smooth over and hide the patch job. The medallion will be able to be primed and painted after 24 hours drying time.
How to Apply Composition Ornaments?
The hand-carved look of our composition ornaments has been popular in the woodworking industry since the early 1900’s, offering highly detailed designs at a fraction of the cost of hand carved pieces. Generally, our composition ornaments should be applied utilizing some type of adhesive. Decorators Supply follows the time-honored method of steam application but our ornaments can simply be glued onto your woodwork as well. Both methods are described below.
Non Steaming Method
For many projects, our composition ornaments can be simply glued onto your woodwork. In situations where the wood is unfinished, good quality Carpenters glue can be used. For situations where the wood is already finished (or even in cases of unfinished wood), we would recommend a panel or caulking adhesive such as Liquid Nails or DAP Kwik Seal Caulking Adhesive. Being a water based product, Kwik Seal is particularly easy to clean up – excess glue can be peeled away and any remaining residue wiped away with water. If your composition ornaments have sat for a while in the shipping box, you may experience warpage in some of the pieces. In these cases, dry heat will soften the pieces, allowing them to lay flat for gluing.
Dry heat sources include:
- Hair Dryer applied to the bottom side – high setting
- Heat gun applied to the bottom side – low setting
- Oven Heating
o Place items on a non-metal surface (i.e. MDF board)
o Bring oven to 200 degrees for small items (1/2” thickness or less), up to 300 degrees for thicker items
o Heat for approximately 10 minutes
The new CSS cleaner tool allows you to organize your style sheets.
When you check out, you can view the shipping and handling charges for your order. In the rare case that shipping and handling charges exceed the amount shown, we will notify you. The state or province may require tax to be applied to shipping and handling charges.
Mouldings use multiple shipping rules to determine shipping and handling charges. The shipping rules are listed below. Please see your shopping cart for an estimate of the exact shipping charges for your order.
- All Carvings (White River, Art For Everyday and Brown Wood Products): Ship FREE via FED EX within the 48 contiguous United States.
- White River Specialty Mouldings (Mon Reale, Embossed and Traditional): Freight calculated on destination with a minimum of $45. For LTL orders a separate quote will be emailed.
- Finium: Ship FREE via FED EX within the 48 contiguous United States.
- Decorators Supply: Shipping Charges are 15% of the total sale. These products are custom and non-returnable.
- Plaster Medallions: Shipping Charges are 15% of the total sale and a $75 Crate Fee. These products are custom and non-returnable.
- Urethane: Shipping Charges are a minimum of $25 for Urethane products.
Online orders can be delivered worldwide. However, some products, especially large items and items that contain fuel or other hazardous chemicals, are not available for shipment to other countries. To be sure, check the product and shipping notes as you shop. If your country is not listed at checkout, your order cannot be delivered there.
Tax and duty fees may be charged by your country when your order arrives. Those additional charges are your responsibility. Mouldings ships to most countries.
- International Tier: Shipping Charges are 30% Minimum Charge of order. In the rare case that shipping and handling charges exceed the amount shown, we will notify you.
Handling charges may be determined by applying the Minimum Charge or by calculating a percentage of the Net Order Total, whichever is greater, using the following FedEx Ground or LTL tables and adding any appropriate fees that will apply for a particular shipment. Note that the Net Order Total is based on the White River Hardwoods (WRH) net cost to the customer, not the customer’s net cost to a builder, homeowner, etc.
The following calculations of Freight & Handling charges DO NOT APPLY to orders including Primed MDF products and/or Fabricated Products such as custom wood radius work or resin mouldings. Please contact Customer Service for a Freight & Handling quote for orders including exceptions.
Customer is responsible for ALL freight charges.
It is the responsibility of the Customer to confirm that the delivery address meets the criteria for a business.
Any subsequent freight charges applied by a carrier for Residential Delivery, Redelivery, Lift Gate service, etc. will be the responsibility of the Customer and may be invoiced 2-4 weeks after delivery.
Residential shipping with Less-Than-Truckload (LTL) is a preferred method to getting heavy and long length shipments to residential customers and jobsites. Drivers are not allowed or responsible for delivering the order to the doorstep or placing in the garage. The consignee must have “capable help or equipment” to unload the truck. Consignee must unload truck using labor or equipment, the maser crate or top load can be opened to get the contents out. All residential consignee (customers) have responsibility for receiving their orders in a professional manor. For more support on this please call your White River customer support team member.
What’s a residential delivery fee?
A residential delivery fee is an additional service offered by the freight carrier for any and all shipments that are delivering to a residence. As LTL shipping uses dry vans and larger trucks, sometimes it can be difficult to maneuver residential streets. Delivery will be separate charges– so there will be a residential delivery charge.. This charge fluctuates depending on what freight carrier you are using to move your shipment, so ask your customer service team member how much residential fees will be before you ship. If you’re quoted with residential pickup/delivery before you ship, the information will be on the Bill of Lading used at pickup.
What’s the deal with liftgates?
Because most LTL shipments are loaded and unloaded on docks, a liftgate will be needed for ALL residential pickups and deliveries. The carrier will need this information before making the pickup/delivery because not all trucks have liftgates on them. A special truck will need to be dispatched to accommodate the residential streets as well as liftgates, so it’s important to have this information on the BOL before pickup or delivery is attempted. Same as the residence charges, liftgate charges will be applied for pickup.
Residential Delivery & Appointments
Before the freight carrier makes a residential delivery or pickup, they will call the shipper/consignee to confirm the pickup or delivery time window. Because residences are not proper businesses, their hours fluctuate more than the standard 8am-5pm offices. This makes it vital to have the correct contact name and phone number on the BOL. It’s important to note the appointment for residential freight because this will add an extra day of transit in most instances, and possible further delays if the carrier can’t get in touch with the shipper/consignee to set the appointment. Setting the delivery appointment can only be done by the carrier, and is included in the residential charge, making it different from a notify consignee accessorial.
A common misconception with residential LTL shipping is that the freight carrier is a moving company, and will come into your house, pack up what you need to move, and put it on their truck. This is absolutely false. LTL freight carriers are NOT white glove movers. Because of liability issues, LTL carriers and their drivers cannot enter a residence under any circumstances. For residential shipping, the freight will need to be packaged and on the street or porch for the carrier to handle the freight. However, there is an additional service that can be paid for called Inside Delivery. Contrary to its name, the freight carrier STILL can’t take the freight inside your house. Instead, Inside Delivery can be used to pick up or delivery freight to a porch or garage – closer to the house than the street or curb.
Every effort will be made to minimize Freight & Handling charges. White River Hardwoods may contact the Customer with a recommendation to revise the shipment method at the time an order is packaged if a lower cost may apply.
It is the responsibility of the recipient to verify the condition of the goods received and note any shortages or damage on the carrier’s documentation at the time of delivery.
- Our terms of sale are FOB Fayetteville. The responsibility for damage in transit is the carrier’s, whether it is visible or concealed damage.
- Inspect your shipment immediately. Insist that visible damages be indicated on all copies of the freight bill.
- Open boxes within 15 days of delivery, inspect for concealed damages and report any discrepancies. No adjustments will be made for discrepancies not reported within 15 days of receipt.
- In case of a damaged LTL shipment, retain all packaging and notify the delivering carrier immediately. The carrier may wish to inspect the material. Place a phone call to the delivery carrier and confirm with a written report, holding a copy of the report for claim purposes.
- In case of a damaged Fed Ex package shipment, retain all packaging and notify White River immediately.
- We take every precaution to ensure safe arrival and have consulted with the carriers to develop packaging. Our responsibility for the goods ceases when the shipment is turned over to the carrier.
- Claims of damages must be made by you to the carrier within 15 days of receipt of delivery.
Returned Goods Policy
Stock mouldings cannot be returned without prior approval. Call for an RGA number and clearly mark the outside of package(s) with that number. Mouldings will not be credited that are (1) marked on, (2) modified in any way, (3) exposed to excessive sun or moisture, (4) have sheetrock mud, primer, stain or job-site damage. For stock mouldings to receive credit, mouldings must be in resalable condition. Returns are FOB buyer and are subject to a minimum 20% restocking charge. Loose mouldings will be accepted only if they are 8’ or longer, unless in original plastic covering. No returns allowed after 60 days from date of invoice. After 60 days, if return is allowed at White River’s discretion, the restocking charge will increase by 10% per month. White River has the right to refuse any return. All carvings must be in original packaging or still carded with seal unbroken. White River absolutely will not accept carded carvings that have been opened.
- Do not return any product without prior authorization.
- Call Customer Service and obtain a Return Goods Authorization number (RGA#). We will fax or email a shipping label that must be used.
- Returned products must have packaging equal to original factory packaging (with adequate protective padding material and cardboard securely fastened). White River will not be responsible for damage incurred because of insufficient packaging.
- Special order and custom-manufactured items cannot be returned.
- Return merchandise will not be accepted from the carrier unless it is returned freight prepaid within 15 days of the return authorization date. Packages must be clearly marked with the RGA number.
Products cannot be returned without prior approval and must have a Return Goods Authorization (RGA) number. Under the following circumstances, products may not be returned for credit:
- Are marked on
- Are modified in any way
- Have been exposed to excessive sun or moisture
- Have sheetrock mud, primer, stain, "job site damage"
- Returned 60 days after invoice purchase date
Returns are F.O.B. Buyer and are subject to a 20% restocking charge. To receive credit for stock products, product must be received in re-sellable condition. Custom mouldings and custom woodcarvings are not returnable under any circumstances. If returned products are received damaged due to poor repackaging, no credit will be processed. It is imperative that items are not returned in their original packaging without a thorough inspection as more fill may be needed to boxes of carvings or additional wrapping for mouldings may be necessary to prevent return shipment damage. Please call 1-800-558-0119 and speak to our Customer Service Representative to request an RGA.
Route: Mouldings, Corbels & More is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
Art For Everyday: All products are [ Final Sale and Non-Refundable ]
*Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 days (20 days for international) and within 30 days from the last checkpoint.
Deco Moulding Warranty
1. What the limited warranty covers and for how long
a) Seller warrants that the Product will be free from non-conformities in material and workmanship for a period of 4 years (“Warranty Period”) from the date the Product was originally purchased from the Seller or an authorized dealer.
b) Product is Water resistant, humidity resistant, termite resistant, peel proof finish;
c) Product is ideal for indoor use only, if product is installed outdoors may fade or discolour.
2. WHAT THE LIMITED WARRANTY DOES NOT COVER
This Limited Warranty provided herein covers only those manufacturing and material non-conformities, as specified above, and does not include non-conformities or damages attributable to or arising from any other cause, including, but not limited to, Product:
i) used for purposes for which it is not designed or intended by Seller, or that exceed design(s) test evaluation, as specified by Seller in its product literature, installation instruction, or as otherwise was known or should reasonably have been known by the Warranty Holder or its architect, contractor, or building agents;
ii) which has been subjected to misuse, vandalism, abuse, negligence, or accident;
iii) which have been improperly stored, installed, maintained, or operated;
iv) which have been stored, installed, maintained, painted, stained or cleaned or used in violation of, or inconsistent with, written instructions provided by Seller to Warranty Holder or generally available in Seller’s product literature;
v) which have been subjected to improper temperature, humidity, fire, flood, acts of God, including but not limited to, stresses, winds, debris, or other environmental conditions;
vi) which have been affected by normal or abnormal wear and tear; vii) which have been used in a manner which results in a load bearing application in violation of, or inconsistent with, the Seller’s specifications or installation instructions for the Product, or as otherwise known or should reasonably have been known by the Warranty Holder, or its architect, contractor, or building agents;
viii) which has been abused by harmful fumes, vapors, solvents, chemicals or chemical pollutants in the atmosphere;
ix) which has been adversely affected as a result of building settlement or structural failures of walls or foundations of the premises on or in which the Product is affixed or installed; x) which have been removed after the original installation and reinstalled;
b) Improper finishing or installation void the limited warranty; maintenance should be timely
The Limited Warranty will be void if the Products are not installed in accordance with Seller’s published instructions, including without limitation, the proper used of glue, touch-up problems, and non-corrosive fasteners in combination with recommended adhesive. Proper use of glue and adhesives is crucial to correct installation. Any touch-up type product should be tested on sample to be sure it doesn’t remove or blemish the finish due to a solvant base.
The Products should never be installed with fasteners that are susceptible to corrosion. Damage that occurs during installation is not covered by the Limited Warranty, but dents, gashes, cut surfaces, or other damage should be promptly addressed by the installer in accordance with Seller’s published instructions, which includes directions on the used of wood filler, automotive filler, adhesive, putty, and caulk. The Products should not be stored or installed in an area subject to solar temperature buildup or localized heat (such as might occur if the Product were placed behind a storm door). Pre-installation acclimation to the installation area may be required.
c) Published product materials must be reviewed
PRIOR TO PURCHASE, INSTALLATION (INCLUDING WITHOUT LIMITATION PRE-INSTALLATION STORAGE, PRIMING, FINISHING, STAINING AND PAINTING), USE AND MAINTENANCE OF THE PRODUCT, WARRANTY HOLDER AND ITS ARCHITECT, CONTRACTOR, AND/OR BUILDING AGENTS SHOULD REVIEW SELLER’S PUBLISHED PRODUCT SPECIFICATION (INCLUDING WITHOUT LIMITATION THE PRODUCT MANUAL) AND INFORMATION INDICATING WHICH PRODUCTS ARE SUITABLE FOR INTERIOR AND/OR EXTERIOR USE, AND WHETHER OR NOT THE PRODUCTS ARE SUITABLE FOR, AND THE XTENT OF, LOAD BEARING CAPACITY, AND SELLER’S INSTALLATION, USE AND MAINTENANCE INSTRUCTIONS FOR THE PRODUCT. THIS INFORMATION ACCOMPANIES THE PRODUCT AND/OR IS AVAILABLE UPON REQUEST FROM THE SELLER. FAILURE TO FOLLOW THESE INSTRUCTIONS AND INFORMATION WILL VOID THE PRODUCT’S LIMITED WARRANTY.
d) Special environmental conditions and fire resistance are not covered by the limited warranty
This Limited Warranty does not cover damage attributable or caused by acts of God that include but are not limited to, stresses, winds, debris and other conditions that exceed design(s) as test evaluated and referenced in Seller’s published Product materials and installation. The Products have not been specifically formulated for fire resistance nor tested by any official independent laboratory.
3. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY
In the event of a non-conformity in workmanship or materials in the Product or one or more components of the Products as specified in this Limited Warranty the sole obligation of the Seller is, at its sole option, to either:
a) provide replacement Product or component(s) to you or the Seller’s dealer you designate (color matching not guaranteed); or
b) refund the purchase price of the Product or component(s) at the time the Product or component(s) was installed (the lesser of the original Product purchase price or the original catalog list price), Replaced Product or components are individually warranted only under the same terms and for the remaining balance of the Warranty Period applicable to that Product or component(s) which is replaced. THIS IS YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY.
By way of example but not limitation, the following costs and expenses are not covered by the provisions of this Limited Warranty:
i) labor costs for the removal, reinstallation or refinishing of Products, (or of other building materials which must be removed, reinstalled or refinished in order to repair or replace the non-conforming Products;
ii) shipping and freight expenses required to return Products to Seller;
iii) normal maintenance; and
iv) consequential, special, or indirect losses or damages of any kind;
4. DISCLAIMER OF OTHER WARRANTIES
THE FOREGOING LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES NOT EXPRESSLY SET FORTH HEREIN, WHETHER EXPRESS OR IMPLIED BY OPERATION OF LAW OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT THAT ANY IMPLIED WARRANTIES MAY NONETHELESS EXIST BY OPERATION OF LAW, ANY SUCH WARRANTIES ARE LIMITED TO THE DURATION PROVIDED BY THAT LAW. SOME STATES/PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
5. LIMITATION OF LIABILITY
SELLER’S SOLE LIABILITY UNDER THIS LIMITED WARRANTY SHALL BE REPLACEMENT, OR REFUND OF THE PURCHASE AS SET FORTH ABOVE. IN NO EVENT, WILL SELLER OR ITS AFFILIATES BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, ECONOMIC, SPECIAL OR PUNITIVE DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGE OF ANY KIND TO A RESIDENCE OR BUILDING, LABOR COSTS OF ANY KIND, REMOVAL, REINSTALLATION, REFINISHING, LOSS OF USE OF THE PRODUCTS, COSTS OF TEMPORARY OR PERMANENT RELOCATION OF PERSONS OR PROPERTY, LOSS OF PROFITS OR REVENUE, INTEREST, LOST GOODWILL, WORK STORAGE, IMPAIRMENT OF OTHER GOODS, LOSS BY REASON OF SHUTDOWN, DOWNTIME, OR NON-OPERATION, INCREASED EXPENSES OF OPERATION, CLAIMS OF EMOTIONAL DISTRESS, COST OF SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, OR CLAIMS OF WARRANTY HOLDER’S CUSTOMERS FOR SUCH DAMAGES, WHETHER BASED ON CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT LIMITED TO, STRICT LIABILITY OR NEGLIGENCE) OR OTHERWISE EVENT IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. EVEN IF THIS LIMITED WARRANTY IS DEEMED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE, IN NO EVENT WILL SELLER’S ENTIRE LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT WARRANTED HEREUNDER, OR THE NON-CONFORMING PORTION THEREOF, WHICHEVER IS THE LESSER AMOUNT.
Claims under this Limited Warranty must be initiated during the Warranty Period and shall be governed by the laws of the province of Quebec. The Warranty Holder shall take all proceedings in the court of province of Quebec. Claimant will be required to provide the necessary proof of purchase of the Product and may be required to return the Product or component to Seller (at Claimant’s expense).
7. PRODUCT CHANGES
Seller reserves the right to discontinue or change any Product it manufactures or sources. If the Product or component of the Product originally installed is not available and Seller elects to provide a replacement, Seller shall have the right to substitute such Products or component with a Product or component designated by Seller, at its sole option, to be of equal quality and price.
CORPORATE HEAD OFFICE DECO MOULURES INC.
8600, place d’Upton
Contact Sales Our Team
Ben Johnson, East Coast, Mid West & Central Sales
Phone: 479.442.6986 x112
Stacey De La Cruz, Customer Service Representative
Phone: 479.442.6986 x113
Sales Team Inquiry
Ordered 3 pieces 2x8of the tambour profile. They accidentally send 2x4 pieces. They rectified quickly and got me the correct parts. It's beautiful. Thanks!
Let customers speak for us448 reviews
Making my own furniture has been challenging but the minute I installed White River Molding it all came clear and worth the headaches. Not only have they been fast in delivery, in ordering, in speaking with a representative who knows the materials and catalog but the molding is like no other. It’s beautiful, machined to perfection
great addition to a project and was use to a frame white oak solid wood doors and front drawers
the Dylan crown moulding was a pleasure to install. Easy to cut, and very lightweight made the project much simpler than traditional wood materials may have been. I was also impressed by how sturdy thee material is, which also added to a less challenging installation.
We have a long hallway and feel this molding has made it special. (We combined it with a simpler molding to make boxes below the chair rail.) The molding was shipped from far but arrived in perfect condition. We are enjoying it!